Delivery Policy

Delivery Policy

You can purchase your items online and pick them up at our collection point or ship them directly to your doorstep.

The shipping fee is charged based on location. We only provide delivery service within Kuala Lumpur and Selangor. Your order will be delivered by our driver, GrabExpress, Lalamove or any other third party on-demand delivery partner of our choice.

At the Secure Checkout page, you'll see the ordered item’s description, its price, and delivery time. Delivery times vary depending on your selected delivery address, availability of your items, and the time of the day you place your order.

We may engage a third-party service provider to ensure delivery of the order within the time slot selected. Whilst we aim to ensure the service level of such third party service provider, we are not able to warrant their conduct or behaviour and shall not be held responsible for any omissions or misconduct caused by such third party service provider.

Your order will be delivered at the time slot selected and we endeavour to meet the said delivery time slot however it may be occasionally delayed due to traffic flow, weather conditions, unforeseen incidences, and we shall not be held liable for failure to deliver.

You are responsible to be available at the time of delivery and ensure the adequate arrangement is made. All risk in the products shall pass to you upon delivery. In any event, where we are unable to reach you, we will attempt to contact you at the phone number given and the driver is unable to find a safe location to leave the food and if you are still unreachable, the order shall be deemed delivered and you will be liable for its payment in full as if you had received the order.

We shall not be held responsible for your failure to provide adequate access, information or arrangements for delivery.

To ensure the highest quality of the meal served, it is highly recommended that all meals should be consumed immediately after delivery.